Signs It's Time to Change Your PACS System
In radiology, your tools dictate your workflow. That's why an outdated PACS system undermines productivity, patient care, and your lab's profitability. If you're facing any of the following issues today, it's time to consider an upgrade.
1. Slow image loading
A PACS that is slow to load images or access prior studies creates bottlenecks, affects the patient experience, and reduces responsiveness in emergencies. This not only reduces productivity at your institution, but also undermines your reliability and affects patient and referring physician retention.
With Eden PACS, that problem disappears. Its robust infrastructure, powered by AWS (Amazon Web Services), guarantees 99.9% uptime and fast access to images stored in the cloud.
2. Lack of integration with other systems
If your PACS doesn't communicate efficiently with your RIS, HIS, or other health systems, information exchange becomes slow and error-prone. Especially in institutions with multiple sites, interoperability is key to an efficient workflow.
Eden PACS has more than one hundred integrations that allow it to work alongside other systems and prevent data loss. In addition, together with the Eden Management RIS module, it is possible to create a single workflow for your entire institution, ensuring communication between branches from a single platform.
3. High maintenance and support costs
PACS systems require manual updates, physical servers, and constant maintenance, which translates into high operating costs. In addition, downtime caused by technical failures can affect productivity.
Eden PACS, being cloud-native, offers operational agility with uninterrupted updates, with no need to invest in local infrastructure or maintenance. In addition, the Eden team is available 24 hours a day to provide technical support, eliminating wait times and the need for additional hires.
4. Limited experience for physicians and patients
If your physicians cannot access studies outside the hospital, or your patients must pick up their results in physical form, your PACS is outdated. An updated system should offer secure remote access to speed up results delivery and ensure an outstanding experience.
Eden PACS goes further, sending digital results instantly via WhatsApp through the first 100% mobile DICOM viewer. This way, both patients and referring physicians will have in hand high-quality medical images, diagnostic reports, and a complete radiology history, without paper, USB drives, or long wait times.
Upgrading your PACS is a critical decision for improving operational efficiency and quality of service at your radiology institution. Eden PACS offers a scalable, cloud-native solution with full interoperability to transform the management of medical images.
Request your demo today and discover how Eden PACS can take your radiology department to the next level.